Straight answers before you get started.

Capstone supports independent dealers, franchised dealerships, and dealer groups. Its published company information also includes automobile, powersport, and RV retailers.

No. A dealership can begin with a single priority such as F&I coaching, a wealth program, DriveLine training, or digital lead capture. Additional solutions can be added as needs evolve.

The first step is a discovery conversation about current performance, team structure, systems, and goals. Capstone then identifies the most practical starting point and shapes a store-specific plan.

Timing depends on the selected solution, dealership size, system access, and training requirements. Capstone confirms scope and milestones during discovery rather than promising a generic timeline.

Yes. Capstone describes compliance and regulatory support as part of its F&I coaching approach, alongside product knowledge, performance coaching, and menu presentation improvement.

Clara is powered by VoDesk AI and is designed to route calls, schedule sales and service appointments, and sync activity with dealership CRM workflows. Specific compatibility should be confirmed during discovery.

Clara is positioned to cover repetitive, overflow, and after-hours conversations so dealership teams can focus on higher-value customer interactions. Routing rules and scheduling workflows are configured around the store.

Support varies by program and may include coaching, process reinforcement, performance tracking, reporting, and continued optimization. The exact cadence is defined in the engagement plan.

Capstone does not publish universal pricing. Program structure depends on the selected services, dealership size, participation model, and implementation scope.

Bring your main growth priority, the stores or departments involved, relevant performance measures, current systems, and any timing constraints. A complete technical audit is not required for the first conversation.